Contact information

Store Information

Store name: COOLTECHES

Legal business name: LUMEGLOW LED GAMING HEADPHONES LLC

Website: https://coolteches.com

Business Mailing Address

181 Madison Ave
Hornell, NY 14843
United States

This is our business mailing address. It is not a retail storefront, customer pickup location, or return warehouse. For return instructions and the approved return address, please review our Return & Refund Policy.

Customer Service

Email: support@coolteches.com

Phone: +1 (505) 267-1764

Customer service hours: Monday–Friday, 9:00 AM–6:00 PM ET

You may also send a message through our Contact page.

Contacting Us About an Order

When contacting us about an existing order, please include:

• Your full name

• Order number

• Email address used at checkout

• A brief description of your question

For a damaged, defective, or incorrect product, please include clear photographs of the product and shipping package.

Privacy Requests

Questions or requests concerning personal information can be sent to support@coolteches.com.

Additional information is available in our Privacy Policy and Your Privacy Choices page.