Contact information
Last Updated: August 11, 2026
Contact Us
If you have any questions about our products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the information below.
Business Information
Store Name: COOLTECHES
Legal Business Name: LUMEGLOW LED GAMING HEADPHONES LLC
Business Address:
181 MADISON AVE
HORNELL, NY 14843
United States
Customer Support
Email: support@coolteches.com
Phone: +1 (909) 483-6785
Customer Service Hours
Monday–Friday: 9:00 AM–6:00 PM EST
We aim to respond to customer inquiries during our regular business hours.
For order-related questions, please include your order number when contacting us so that we can assist you more efficiently.
Mailing Address
For general correspondence:
LUMEGLOW LED GAMING HEADPHONES LLC
181 MADISON AVE
HORNELL, NY 14843
United States
Please do not send product returns to this address unless our customer service team has provided return instructions.
For return instructions, please contact: