About Us

Last Updated: August 11, 2026

About COOLTECHES

Welcome to COOLTECHES, a U.S.-focused gaming audio store operated by LUMEGLOW LED GAMING HEADPHONES LLC.

We created COOLTECHES with a simple goal: to make gaming and everyday audio more convenient, comfortable, and enjoyable through practical audio products.

Our product selection focuses primarily on wireless headphones and gaming audio, with products designed for gaming, entertainment, communication, and everyday listening.

What We Offer

Our current product selection is organized around two main categories:

In-Ear Headphones

Our in-ear collection focuses on compact and convenient audio products designed for customers who prefer a lightweight and portable listening experience.

Depending on the product, features may include Bluetooth connectivity, built-in microphones, rechargeable batteries, and other practical features.

Over-Ear Gaming Headphones

Our over-ear collection focuses on gaming headphones designed for customers who prefer an over-ear design.

Depending on the product, features may include Bluetooth connectivity, built-in microphones, rechargeable batteries, and comfortable over-ear designs.

We provide product-specific specifications on each product page so customers can review the features of an individual product before purchasing.

Our Approach

At COOLTECHES, we focus on selecting products based on practical features, usability, and everyday value.

We aim to provide customers with straightforward product information so they can make informed purchasing decisions.

As our store develops, we may expand our selection with additional gaming audio products and related accessories while maintaining our focus on practical audio solutions.

Serving Customers in the United States

COOLTECHES currently serves customers throughout the United States.

Orders are shipped from our U.S. warehouse, and we work to provide clear information about product details, pricing, shipping, and returns before and after purchase.

Our standard order processing time is 1–2 business days, with estimated shipping transit times of 3–5 business days.

For complete information, please see our Shipping Policy and Return & Refund Policy.

Our Commitment to Customers

We believe that a good online shopping experience starts with clear information and responsive customer service.

Our goal is to:

  • Provide clear and accurate product information;
  • Offer practical gaming and audio products;
  • Clearly communicate shipping and return policies;
  • Provide responsive customer support; and
  • Continuously improve the shopping experience at COOLTECHES.

If you have questions about a product, order, shipping, or return, our customer support team is available to assist you.

Contact Us

COOLTECHES is operated by:

LUMEGLOW LED GAMING HEADPHONES LLC

Business Address:
181 MADISON AVE
HORNELL, NY 14843
United States

Email: support@coolteches.com

Phone: +1 (909) 483-6785

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM EST

Thank you for choosing COOLTECHES.